# Managing Aggression: Verbal, Physical & Sexual

> Your work as a Helper makes an important difference in the lives of your Members and their loved ones Supporting Members to live at home for longer maintai

Source: https://helper-support.fivegoodfriends.com.au/en_us/managing-aggression-ryPvFAbds

Last updated: 2024-09-17T02:16:39.017Z

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Your work as a Helper is crucial in enhancing the lives of your Members and their loved ones. Supporting Members to live independently at home for longer, maintain control over their lives, and achieve their goals is incredibly rewarding.

However, interacting with people can sometimes present challenges. Misunderstandings and tensions may arise, occasionally leading to instances of aggression.

## Understanding Work-related Violence or Aggression (WVA)

Work-related Violence or Aggression (WVA) refers to any incident or behaviour where a person is abused, threatened, or assaulted in relation to their work, whether within or outside the workplace. At Five Good Friends, we take incidents of aggression very seriously and are committed to supporting Helpers who experience WVA.

## Introducing the 'Managing Aggression' module

Our new module, Managing Aggression, is designed to help Helpers identify, respond to, and report incidents of aggression. The module is divided into three sections:

1.  Verbal Aggression
2.  Physical Aggression
3.  Sexual Aggression

We recognise that these topics can be sensitive and confronting. Please take breaks as needed while engaging with the module or contact Five Good Friends if you need support.

Remember, if you experience Work-related Violence or Aggression, you are not alone. Just as you are dedicated to helping your Members, we are here to support you.

### Further questions and enrolment

To enrol directly, go [LearnUpon](https://fivegoodfriends.learnupon.com/catalog/courses) and self-enrol.

For further information, call us on 1300 787 581 or email [learning.development@fivegoodfriends.com.au](mailto:learning.development@fivegoodfriends.com.au).