# Frame It Series: Shared Notebook

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Source: https://helper-support.fivegoodfriends.com.au/en_us/frame-it-series-shared-notebook-r1GtP_Vdi

Last updated: 2024-03-14T06:10:13.384Z

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Throughout our **Frame It series**, we’ve gone through different methods of communication to improve the standard of care that Members receive. Our latest course covers Shared Notebook, a feature in the app that allows Helpers, Five Good Friends, Members, and their loved ones, to stay informed with updates about the Member’s health and well-being.

Shared Notebook is most often used to open a direct channel of communication with Five Good Friends or a Member’s loved ones to notify Helpers about an element of the Member’s care that require special attention. This could be an update to the Member’s Help Plan, a one-time task that needs to be completed on a visit, or an ongoing support that requires updates from the Helper after the task is completed.

As with all your communication with Five Good Friends, it is important that you are clear and concise with what you write. You should also make sure to be respectful when you talk about Members – especially because their loved ones can see what you write in Shared Notebook. Using effective communication keeps everyone on the same page, and is a key part of providing the best Helper experience possible to your Members.

All Members can have a Shared Notebook attached to their profile, but not all Members will. To ensure you’re up to date with your Members’ Shared Notebooks, remember to turn on either email or push notifications on your phone, and double check in the App prior to every visit. To learn how to do this, and how to use and respond in Shared Notebook, enrol in the course Frame It: Shared Notebook.

For further information: Call us on 1300 787 581 or email [learning.development@fivegoodfriends.com.au](mailto:learning.development@fivegoodfriends.com.au) 

To enrol directly: Go [here](https://fivegoodfriends.learnupon.com/catalog/courses) and self-enrol.