# Can I provide services for Members in hospital?

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Source: https://helper-support.fivegoodfriends.com.au/en_us/can-i-provide-services-for-members-in-hospital-BJmX_IYGs

Last updated: 2024-09-12T06:04:16.623Z

Occasionally, our Members may need to be admitted to hospital for acute care or medical procedures. During these times, it's important to ensure continuity of care and proper communication.

If you are notified by a Member or their Authorised Representative that the Member is in hospital or respite, please inform your Care Coordinator immediately.

In some cases, Members may request that their Helpers continue providing services during their hospital stay. While this support may be possible, it will depend on how their support is funded.

Before carrying out any visits for the Member, you must obtain approval from Five Good Friends to ensure you are compensated for your services.

### Additional questions?

If you have any questions, please contact Customer Service Team on 1300 787 581 or [helper@fivegoodfriends.com.au](mailto:hello@fivegoodfriends.com.au).